Box Office Upgrade Information

Box Office Upgrade Information

We’re installing a new Box Office system this week which will improve the efficiency of our ticketing service, allowing greater booking options and features to all our customers.

It’s a significant upgrade which will lead to some unavoidable disruption to our box office service from Thursday 8 November to Wednesday 14 November.

Unfortunately, during this time there will be no access to ticket sales via our 0121 236 4455 number, online or in person at The Box in the foyer of Central Library.

However if you wish to book for our Christmas show, The Wind In The Willows, you may still do so by contacting The Crescent Theatre’s box office on 0121 643 5859, via their web site at or in person at the theatre on Sheepcote Street (opening hours 12 noon to 7pm Monday to Saturday).

Also, should you wish to reserve tickets during this period you can do so in person at The BOX, by telephone or by email and we will be in touch when the new system is live to confirm your booking and take payment.

We’ve tried to keep the need to close our box office service to an absolute minimum during this time and would like to apologise in advance for any inconvenience you might experience.

Thank you for your patience. We are now back on sale!

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